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Conditions of purchase

Payment:

Orders in our e-shop are paid through our bank's (Catalunya Caixa) secure platform. Your card's data is not stored in our servers and is kept safe by our banks technology. You can pay with Visa and MasterCard. We also take payments through Paypal.


Dispatch of orders:

Orders shall be delivered in no more than 15 working days since they are taken. In case we didn't have any of the products in your order in stock, we'd contact you to tell you when it could be shipped. If you didn't want to wait, you could ask for a partial or full return.


Registered mail:

This is the cheapest delivery type, but also the slowest. These deliveries are registered so you can track them. The delivery date of orders depends on the shipping address and the availability of the items ordered. Anyway, the approximate delivery times are these:

  • Shipping to Spain: 3-5 working days since delivery date
  • Shipping to EU countries: 15 working days since delivery date
  • Shipping to the rest of the world: 25 working days since delivery date

COURIER:

Recommended delivery type for urgent orders. Orders sent to Spain are handled by Chronoexpress and those sent anywhere else, by UPS. The delivery date of orders depends on the shipping address and the availability of the items ordered. Anyway, the approximate delivery times are these:

  • Shipping to Spain: 3 working days since delivery date
  • Shipping to EU countries: 5-8 working days since delivery date
  • Shipping to the rest of the world: 8-15 working days since delivery date

Custom fees:

Some countries or regions of countries may charge custom fees which in any case shall be paid by you, the customer